CS: What did you have to do to get the business going?
ERB: I had to save a little money for start-up. I invested about $7,000 in the beginning. I did (and still do) everything possible to keep my costs low. My office is small but functional. I use free EMR (electronic medical records) software, and my husband designed my website for me, so I only pay for hosting. I also did not start an herb pharmacy right away. I knew that I wanted one, but I wanted to see what my patients would need and I wanted to get a little more cash flow first. I started my in-house herb pharmacy about 2.5 months after I opened my doors.